Shipping all over Japan

We will ship quality tatami from Kyoto all over Japan

We make and install tatami all over Japan, if you are not in Kyoto we can come to you. Please don’t hesitate to contact us. Within a set distance we will come to you and provide a quote. Outside this area we charge a small fee. Please inquire.

Process of ordering New Tatami

Step 1 Order

We accept your order via inquiry form, email or phone. (When you have decided which tatami to order, please make your order directly)

Step 2 Estimation

We visit your house and confirm the condition of tatami. We will bring some samples of tatami-omote, so you can select what you want and we can explain the difference.

  • If you would like to visit our shop, it will be appreciated if you let us know us in advance.
  • Outside Kyoto you can always contact us by phone or via email.
  • Regarding payment, please consult us.

Step 3 Confirming the schedule

We confirm dates and times with you to quote and install the tatami.

Step 4 Measurements

We will visit your house to make measurements of the room. Checking to see how the room is used, whether it has constraints, how thick tatami should be, etc.

Step 5 Producing New Tatami

Once we have all the materials, we start producing new tatami according to the measurements.

Step 6 Installation and Adjustment

We install tatami in the room. After installing, we make fine adjustment as for slight differences in height, etc.

  • If you are replacing old tatami, we can dispose of it for you with a small fee.
  • If the room is not being used, we will take away the old tatami when we visit for the measurement.

Step 7 Finished

If you notice something or have any concerns about tatami after we install it, please do not hesitate to contact us. We are proud of our comprehensive follow up service.

Process of Omote-gae (re-covering) and Uragaeshi (Turing over)

Step 1 Order

We accept your order via inquiry form, email or phone. (When you have decided which tatami to order, please make your order directly)

Step 2 Estimation

We visit your house and confirm the condition of tatami. We will bring some samples of tatami-omote, so you can select what you like and we can explain the difference.

  • If you would like to visit our shop, it will be appreciated if you let us know in advance.
  • Outside Kyoto you can always contact us by phone or via email.
  • For the payment, please consult us.

Step 3 Confirming the schedule

We confirm dates and times with you to quote and install the tatami.

Step 4 Taking away tatami

We visit your house and take the old tatami away. Our staff move furniture carefully, if necessary. So you do not have to move it in advance! Please just move your breakables and smaller items to ensure the job goes smoothly. * If you live far from our shop, we work on your tatami on site.

Step 5 Omote-gae, Uragashi

We will adjust gaps, height differences and dents if necessary.

Step 6  Installation and Adjustment

We install tatami in the room. After the installment, we make fine adjustment as for very small difference in height, etc.

Step 7 Completing the process

If you notice something or have any concerns about tatami after we install it, please do not hesitate to contact us. We are proud of our comprehensive follow up service.

Free visit service area

If you live within the area below, we do not charge you to visit.

Kyoto Main Shop
All of Kyoto City Muko city, Nagaoka-kyo City, some areas in Otsu city
Tokyo Studio
Tokyo (Whole area of its 23 districts. Some areas outside its 23 district are excluded) Some areas in Kanagawa prefecture, Saitama prefecture and the Chiba prefecture

There are areas we do not charge to visit, but there is a small fee for travel (actual cost).

If you live in neighborhoods of ‘Free visit area’, we will charge just a travel fee (actual cost) for the staff to visit you. Please make inquiry and we will let you know.

*When we come to you in areas outside of ‘Free visit area’, we charge ‘visiting service fee’. We appreciate your understanding. The travel cost for the staff will be charged accordingly.

For details on the free visit service area and charges, please contact us via ou inquiry form or by phone.

We ship our products to all over Japan and worldwide

We take care of the whole process, from the beginning (your order) to the end (installment).

Page Top