Worldwide

Motoyama Tatami produces Kyo-tatami using quality materials and traditional techniques, with experienced craftsmen. Delivering the highest quality tatami, we have an excellent track record delivery and working overseas.

We accept inquiries and orders via e-mail and phone in English.
Please feel free to send inquiry.

Inquiry form

Process: ordering New Tatami

Step 1 Order

We accept your order via inquiry form, email or phone.

Step 2 Confirmation of details

We confirm your request and details via email or phone.

Step 3 Estimation

We quote your order and wait for your confirmation.

Step 4 Measurement

We ask you to send an architectural drawing of the room, or we send our staff to see the room (a fee is charged accordingly).

*If you would like to install tatami in the existing room, we recommend we come to take the measurements. Without precise measurements, the tatami will not fit flush and there will be gaps, level variation, etc.

Step 5 Producing New Tatami

Once we have all the materials, we start producing new tatami according to the measurements.
*Manufacturing time differs depending on the production method and the size of the order.

Step 6  Shipping

Our tatami is produced a little bigger to enhance the durability, so it requires a specific technique to install it.
If you would set tatami in the existing room, it is highly recommended we measure and install (a fee is charged accordingly).

Process of ordering Omote-gae (re-covering) and Uragaeshi (turning over)

Step 1 Order

Please place your order via inquiry form, email or phone.

Step 2 Confirmation of details

We confirm your request and details via email or phone.

Step 3 Estimation

We quote your order and wait for your confirmation.

Step 4 Omote-gae

We have to conduct omote-gae on site.
*The time required depends on the amount of tatami and the method used.

*After the transfer of payment is finalized, the product will arrive in approximately two to three weeks via air, and around two months by sea.

— Packaging for overseas shipping —

Package

Please do not hesitate contacting us via the inquiry form.

Inquiry form

We ship our products to all over Japan and worldwide

We take care of the whole process, from the beginning (your order) to the end (installment).

Page Top